Ask Flow first
Flow knows the app: credits, plans, invoices, where to find a button. Ask it your question in FlowAI. If it doesn't know, it suggests messaging support.
Message support
- WhatsApp: you chat directly with the founder. The link is in Settings › “My account”, and at the bottom of every article in this help center.
- The chat bubble: at the bottom right of the screen, on the website and on most pages of the app.
So we can help you fast, give us your account email, your brand name and what happened. A screenshot helps a lot.
A creative that came out wrong
No need to write: use “Report” on the creative. See A creative failed or I don't like it.